NextGen Healthcare


OTTO Health is a subsidiary of NextGen Healthcare. OTTO Health is a Telehealth platform that seamlessly integrates into NextGen, allowing providers to have video visits with their patients as part of their normal workflows. Easily connect with your patients to increase access, grow your practice, and improve patient satisfaction.


Benefits of using Virtual Visits:

 

  • Integrated for a Streamlined User Experience:  No dual documentation required. A single API connection integrates with EHR, PM, Mobile, and Patient Portal, creating a streamlined user experience while maintaining NextGen as the source of truth for patient data.
  • Easy for Patients:  Patients are able to join their Virtual Visit on any device, through a secure link in their email. No download, username, or password required.
  • Secure, HIPAA-compliant HD video:  OTTO’s HIPAA-compliant Virtual Visit solution lets you see your patients face-to-face on any web-enabled device or web browser wherever they may be.

 


Virtual Visit Features:

 

  • In-Visit Features: Share your screen, pass documents, and chat with your patient all within the Virtual Visit.
  • On-Demand Integrated Visits: Transition after-hours phone calls to integrated Virtual Visits, without needing access to your EHR or PM system.
  • Clinical Administrator Workflow:  Enable support staff to perform their full administrative functions during Virtual Visits such as verifying insurance information, completing intake reviews,or scheduling follow-up appointments.
  • Customizable Patient Communication: Customize patient email and text reminders.
  • Payment Flow: Collect patient payment via integration with common payment processors.
  • Hub and Spoke Functionality: Accommodate MediCare patients at originating sites, or coordinate other hub-and-spoke models like mobile health services, in-home care, or off-site specialists.

 

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