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OTTO Health’s newest partner, Twin Cities Pain Clinic, is always looking to improve patient care by offering convenient solutions. A great deal of our patients suffer from chronic pain and require regular visits to help manage their conditions,” said Dr. Andrew Will, founder and Medical Director of Twin Cities Pain Clinic. “It is difficult for many patients to take off work for office visits, while others find travel burdensome due to their pain. We started exploring Telehealth products to offer them a more convenient option for follow-ups and check-ins."
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OTTO Health is excited to announce their recent partnership with Community Health Center of Franklin County (CHCFC), which serves patients in three locations across Western Massachusetts. CHCFC recognizes that seemingly small barriers can present major obstacles in getting the care that is needed, so they are always thinking and implementing programs to meet the needs of those in their community who are seeking care. According to Edward Sayer, CEO at CHCFC, the practice began exploring Telehealth platforms as they were “interested in offering convenient options and enhancing the patient experience.” CHCFC decided it was time to partner with OTTO to offer their patients Virtual Visits, which they hope will “increase patient satisfaction and decrease the number of last-minute cancellations and no-shows,” Sayer explained. They chose OTTO, “because of the integration with Greenway Health’s Intergy product and the small bandwidth requirements.” CHCFC plans on using Virtual Visits for a number of appointment types including primary care follow-ups and behavioral health visits. “OTTO has seen provider groups be successful in offering behavioral health interventions virtually,” said OTTO’s CSO and VP of Product, Grant Lunney, “connecting patients to behavioral health professionals remotely has increased access and expanded opportunities to reach at-risk patients in need.” Over the past few months OTTO has expanded its footprint in Community Health Centers, Federally Qualified Health Centers, and Rural Health Clinics. “We are proud of our partners in the Community Health space,” said OTTO’s CEO Sarah Green, “Health Centers like CHCFC are leading the charge in using Telehealth to increase access to convenient and high-quality health care.”